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Looking for speaker to engage and inspire your team?
Get in touch with Dean Shams to discuss the perfect topic for your event and organisation.
All topics can be customised to fit the event theme and drive your organisational objectives.
Resilience & The Challenge of Change : How to confidently manage crisis and change using principles of psychology and mindfulness.
Up Your Profile: How to PR in your career and business
We Need to Talk: Essential skills in dealing with and discussing difficult issues at work.
What is the real secret to an excellent work team? It's not processes, policies or people.
It's that one influential team leader. Influence is not dictated by the technical proficiency but rather it's how the leader is able to draw out each person's potential and commitment. The leader with excellent communication skills is able to do this. However, managers constantly struggle in asserting their authority and at the same time keeping camaraderie with the team.
This programme will give managers and client facing executives powerful and practical skills to help them relay their thoughts and messages with tact, confidence and diplomacy even in sticky situations at work. They will learn practical skills on how to fully realise their manager identity fully while maintaining rapport with their team.
Mastering Difficult Conversations At Work
It’s always awkward. Telling your subordinates that they will not be promoted. Telling your peers that they need to step up. What about telling your bosses that they got the strategy wrong? Even the thought of it can cause sleepless nights.
Instinctively, we rather avoid such conversations than face the possibility of confrontation, blame or shut down. We don’t want the situation to get worse than it already is. But the truth is, as long as we don’t work through the issues, they will only become bigger. And we become increasingly stressed out.
This programme is designed to teach executives highly practical skills and frameworks that will help them manage miscommunications and conflicts in their teams effectively. Each workshop is contextualised. For example,
- Sales recovery conversations
- Dealing with difficult clients
- Managers dealing with team performance issues
- and more...
Powerful Communications, Cohesive Teams
The team that works well is always the team that communicates well. If you think about it, all people issues and work related stress could be traced back to poor communication habits.
When individuals of different personalities come together, misunderstandings are bound to arise. We say one thing; the other person hears something else. And despite our best intentions, frustrations and conflicts become inevitable.
Clean Communication Strategies have been proven to help reduce workplace conflict and anxiety at the workplace.
Face the media with confidence and flair. Be it print, radio or TV interview, when you are asked to be the face and voice of your organisation, you must know exactly what to say and how to say it. Just as importantly, you must also know what NOT to say.
Media interviews need not be a nerve wrecking. As a spokesperson, you already have all the technical expertise. You just need to learn to relay it in compelling ways that will resonate and captivate your intended audience. You will also need to know how to look media ready, manage your nerves and field tough questions.
There is no such thing as an off-the-cuff media interview because you don’t get second chances. Having media training is your first step towards giving a polished interview each time.