Build your executive presence by building your empathy UncategorizedDean Shams24 January 2018career success, empathy, executive presence, soft skillsComment
For the new year, be CLEVER about your smart goals Uncategorizedadmin22 December 20162017, failure, happy new year, new year, setting goals, smart goals, successComment
Stop complaining and start working with your Gen Y (a book review) Uncategorizedadmin16 December 2016marion neubronner, multi generation work force, turn gen y on book, understanding millenials, working with Gen YComment
Boss, your company email habits are driving your customer away. Here's why. Uncategorizedadmin7 December 2016apology, BTW, business owner, email communications, email sign-off, ETA, frensComment
A tale of two apologies – why one was accepted and the other ridiculed Uncategorizedadmin28 October 2016good communicator, how to apologize, racial sensitivity, the smart local, toggleComment
3 phrases you should remove from your conversations Uncategorizedadmin22 September 2016communication, conflict, conversation, influenceComment
3 things motivational speakers should stop saying from the stage Uncategorizedadmin2 July 2016motivation, speakerComment
5 steps to regain your authenticity in an age of hyperboles Uncategorizedadmin22 June 2016assertive, authenticity, boundaries, set personal boundaries, valuesComment
How to reject a proposal in a respectful and authentic way Uncategorizedadmin15 June 2016assertive, authentic, clean communications, how to, proposal, quotes, reject, respectfulComment
Did you know that your Silent No is hurting your reputation? Uncategorizedadmin11 May 2016authentic, communication, proposal, quotation, reputation, respect, say no, vendors Comments