corporate workshops

Masterful Communicator Workshop SeriesTM

Building A More Cohesive Work Team With Assertiveness And Clean Communications

What is the real secret to an excellent work team?

It is not technical proficiency. Rather, the team that works well is always the team that communicates well. If you think about it, all team issues and work related stress could be traced back to poor communications.

It has been said that there are only two things in life that you don’t have a choice on – your family and your colleagues. When individuals of different personalities come together, misunderstandings are bound to arise. We say one thing; the other person hears something else. And despite our best intentions, frustrations and conflicts become inevitable.

Assertiveness and Clean Communication has been proven to help reduce workplace conflict and anxiety at the workplace. People who practice these skills can relay their thoughts and messages in a clear, straightforward and respectful way even in sticky situations at work.

This one day workshop is designed specially to teach participants highly practical skills that will get them communicating with tact, confidence and diplomacy. Each concept is taught in an engaging manner through role-playing, group work and active discussions.



  • Communicate in a transparent yet diplomatic manner.
  • Get along with people despite differences in personality.
  • Speak up and voice opinions tactfully.
  • Deal with difficult situations and difficult people confidently.
  • Become more confident and effective speaker.
  • Set healthy boundaries.
  • Lead a happier work life and improve job satisfaction



  • Focus energy on solving problems rather than managing conflict among one another.
  • Improve upward and downward communications.
  • Improve team productivity.
  • Improve camaraderie.
  • Mitigate absenteeism and turnover rates.



  • Managers who want to establish their authority and at the same time build rapport with their team members; especially new manager.
  • Executives who need to deal with demanding clients, difficult vendors and other external parties.

Managing Difficult Conversations At Work For Positive Outcomes

“The smart one isn’t the one who wins arguments,
rather is the one who avoids getting into them in the first place.” – Arabic proverb 

It’s always awkward. Telling your subordinates that they will not be promoted. Telling your peers that they need to step up. What about telling your bosses that they got the strategy wrong? Even the thought of it can cause sleepless nights.

Instinctively, we rather avoid such conversations than face the possibility of confrontation, blame or shut down. We don’t want the situation to get worse than it already is. But the truth is, as long as we don’t work through the issues, they will only become bigger. And we become increasingly stressed out.

In this one-day workshop, participants will learn how to prepare and initiate any difficult conversation with confidence, poise and tact. It is designed specially to teach participants highly practical skills and frameworks that will help them manage miscommunications and conflicts effectively. Each concept is taught in an engaging manner through role-playing, group work and active discussions. Real-life case studies are used to illustrate learning points.



  • Take a sensible approach towards issues with others.
  • Deal with interpersonal issues more confidently in a respectful and diplomatic 
  • Set healthy boundaries.
  • Create a stronger executive presence.
  • Improve job satisfaction



  • Resolve issues before they amplify into bigger problem.
  • Improve trust and camaraderie.
  • Improve team productivity.
  • Reduce turnover rates.



Supervisors, managers and business owners who need to deal with work team issues.

Savvy Networking for professional success

How to build powerful professional contacts from networking opportunities the smart way.

It is no secret that networking is one of the most important platforms for finding opportunities in our career, business and even personal life. Yet for some of us the thought of entering a room full of strangers can be intimidating and overwhelming. Then there are those who think that they are doing everything right but don’t seem to be getting any results despite their best efforts.

But for others, networking is an enjoyable and productive activity that they constantly look forward to. They use networking as a powerful means to build their social capital, cultivate a rich network of professional and personal contacts that they can tap into.

How are these savvy networkers doing things differently that allows them to cultivate and capitalize on relationships and create big opportunities for themselves? In his candid, relaxed style, Dean will share easy and actionable tips on how you can transform yourself from being a passive observer into a savvy networker.



• Dispel the myths of “the great networker”. Even quiet people can network.
• Know common mistakes that people don’t even realise they are committing.
• Adopt the right networking mindset.
• Approach networking situations with confidence.
• Carry a conversation with poise and build rapport with anyone.
• Work the room like a pro to make the best out of your time at an event.
• Get out of sticky situations gracefully.
• Carry out sensible follow up tactics that helps you turn contacts into valuable connections.

Media Training: Face the media with confidence and flair

Be it print, radio or TV interview, when you are asked to be the face and voice of your organisation, you must know exactly what to say and how to say it. Just as importantly, you must also know what not to say.

Media interviews need not be a nerve wrecking. As a spokesperson, you already have all the technical expertise. You just need to learn to relay it in compelling ways that will resonate and captivate your intended audience. You will also need to know how to look media ready, manage your nerves and field tough questions.

There is no such thing as an off-the-cuff media interview because you don’t get second chances. Having media training is your first step towards giving a polished interview each time.



You will be media ready to field any journalistic question with full confidence and composure while always keeping your message on point.



  • Know the unspoken rules of media interviews
  • Craft strong media messages and sub-messages according to your PR objectives.
  • Convert your ‘geek speak’ to memorable sound bites.
  • Artfully use picture words analogies and emotional statements to make a strong connection with your audience.
  • Overcome fear and nervousness in practical and effective ways.
  • Manage your image and body language to exude confidence and energy.
  • Take control of tough questions gracefully.
  • Customise your approach to fit the media type and interview timing without losing your message.



  • Spokespersons
  • Entrepreneurs
  • Organisational leaders
  • Industry thought leaders
  • Authors